Market Research
Success Projects
Sales Increase
Modules and functionalities
Consumer Facing
You create a smooth customer journey by integrating online and offline sales channels. You get a unified 360-degree customer view for more personalized marketing and tailored customer experiences. Moreover, you can easily build loyalty programs to increase repeat business.
- Marketing Campaigns
- Loyalty Programs
- Website
- Mobile/App
- Customer Service
Planning & Procurement
You manage your inventory more effectively through insights into demand forecasting, inventory levels, and order recommendations. Moreover, you collaborate with your suppliers and optimize procurement processes, and you analyze historical data and trends to better plan for fluctuations and changing.
- Business Analytics
- Trend Analysis
- Demand Forecasting
- Merchandise Planning
- Vendor Management
Merchandising & Distribution
You create and manage product assortments based on customer preferences. You allow for dynamic pricing and promotion to run targeted promotions. Further, you optimize supply chain operations to ensure efficient distribution of products to stores and customers.
- Warehouse Management
- Inventory transfers
- Cross Docking
- Replenishment
- Catalog Management
Marketing
You segment your customer base based on various criteria, such as purchase history, demographics, and behavior, which allows for more targeted and personalized marketing campaigns. Moreover, you create and manage marketing and loyalty campaigns, all from within the ERP system.
- Customer Segmentation
- Targeting
- Customer Profiling
- Pricing and Promotions
- Discount Offers
- Loyalty Programs
Sales operations
You manage omnichannel sales by integrating physical stores, e-commerce, and mobile sales channels, providing a seamless shopping experience for customers. You also efficiently manage inventory across all channels, reducing overstock and stockouts while improving overall inventory visibility.
- POS Solution
- Call Center
- Sales Pipeline
- Payment Processing
- Store Operations
- Workforce Management
Fulfill, service & financials
You manage orders and fulfillment efficiently by optimizing order routing, allocation, and delivery options. You also manage customer inquiries, complaints, and support requests, which improves the overall customer service experience. Further, you manage all the financials and get a comprehensive view of the health of your business.
- Shipping
- Order Management
- Field Service & Repairs
- Invoicing & Billing
- General Ledger
Consumer Facing
Consumer Facing
You create a smooth customer journey by integrating online and offline sales channels. You get a unified 360-degree customer view for more personalized marketing and tailored customer experiences. Moreover, you can easily build loyalty programs to increase repeat business.
- Marketing Campaigns
- Loyalty Programs
- Website
- Mobile/App
- Customer Service
Planning & Procurement
Consumer Facing
You create a smooth customer journey by integrating online and offline sales channels. You get a unified 360-degree customer view for more personalized marketing and tailored customer experiences. Moreover, you can easily build loyalty programs to increase repeat business.
- Marketing Campaigns
- Loyalty Programs
- Website
- Mobile/App
- Customer Service
Merchandising & Distribution
Retail
Our comprehensive industry solutions for retail offer you a holistic overview of the entire supply chain: from the initial idea, through production and wholesale and retail, to sales in the web store or at the point of sale. We automate and simplify your processes so that you can meet your customers’ requirements in the best possible way in this fast-moving environment.
Marketing
Energy & Utility
With our business software solutions for the energy industry, we support you on the one hand as an energy supplier in improving your sales processes as well as customer services and on the other hand in managing complex projects in electricity, power, gas and water infrastructure companies.
Sales operations
Services
With our BE-terna Services solutions for the IT industry, construction and service & rental, you can unlock the full potential of your business. Benefit from the integrated project management functions to optimize workflows, detect errors early on, drive your growth and focus completely on your core business.
Fulfill, service & financials
Financial Services
With our industry solutions for Financial Services, you offer your customers optimal security and support in the banking and insurance industry. From marketing and sales to customer service, you get the full overview of your customer data to make the right decisions quickly.
